Whether you’re in the office or on the go, setting up iDWELL correctly saves you time every day. We’ll walk you through the most important settings, show you how to assign roles and notifications effectively across your team, and explain how the iDWELL Go app supports your colleagues working in the field.

Invitations, agendas, voting, minutes — organizing owners’ meetings takes a lot of preparation. Together with our partner Vulcavo, we’ll show you how to manage meetings digitally, whether in person, hybrid or fully virtual, and how Vulcavo integrates with iDWELL.

Why hasn’t the new property appeared yet? Why is the new tenant missing? We’ll explain how data is transferred between your ERP system and iDWELL, what needs to be maintained in your ERP, and how to identify the causes yourself. This will help you resolve many issues without having to contact support.

Already familiar with the basics? We’ll show you how to configure responsibilities, cover arrangements and filters to ensure no service request gets overlooked and you always have a clear overview of outstanding tickets. Plus, practical tips for teams handling high ticket volumes.

Reminders, follow-up tasks, updates to service providers – iDWELL can handle many of these tasks automatically. Through practical examples, we’ll show you how to set up, test and use automations in your day-to-day work. You’ll leave with concrete ideas for your first automations or ways to take your existing ones to the next level.

The invoice has been approved – what happens next? We’ll show you how to prepare payments in iDWELL, generate payment files and transfer data seamlessly to your accounting team. This session builds on the invoice approval workflow but is also easy to follow if you’re new to the topic. Get ready for year-end closing with practical tips and insights.

Send owners’ meeting invitations and service charge statements without printing, folding, stuffing envelopes or franking. With DocFlows, you can automatically distribute documents via the app, email or post. Together with our mailing partner Binect and a property management company, we’ll show you how to prepare for the upcoming owners’ meeting season with ease.

Does your phone keep ringing while your actual work gets pushed aside? Together with our partner HeyVera, we’ll show you how an AI phone assistant can answer calls around the clock, capture callers’ requests and significantly reduce your team’s workload.

Overloaded inboxes, scattered requests, endless searching – we’ll show you how to manage emails centrally in iDWELL and let Greta help you sort, summarize and reply to messages. And since not every request comes in while you’re at your desk, the iDWELL Go app lets you keep track of your inbox wherever you are. Packed with practical tips for teams that handle a high volume of email communication.

Appointments, outstanding tasks and everything that matters – all in one place. We’ll show you how to use the dashboard and calendar as your central command centre, and how Greta helps you stay on top of everything. You’ll also learn how to reach all owners and tenants at once with bulk emails and publish digital notices on the noticeboard. Keep entire properties informed with just a few clicks.

We’re wrapping up Winter School with a festive Christmas edition! Together, we’ll look back at the past year, share a preview of what’s coming in 2027 and collect your Christmas wishes for the future development of iDWELL. Property management companies will share insights from their day-to-day experience, and we’ll answer your questions live.

To kick off Winter School, we’ll take a look at what’s new in iDWELL: the key updates from recent months and Greta IQ, the next generation of our AI. You’ll learn what these updates mean for your day-to-day work and get an overview of all upcoming Winter School sessions.