Tedious Tasks in Property Management, simplified by iDWELL

The endless search for important documents in various different folders, lengthy conversations with your contractors on the phone and by (e)mail, personally having to drive to buildings to manually put up notices…

Property Management Companies have to deal with tedious tasks like these on a daily basis. They don’t only cost employees valuable time, but also have a tendency to be nerve-wracking…

All of this is finally over! With its user-friendly platform and app, iDWELL will prove to be a great relief.

Digitally storing documents

The next meeting is in a few minutes’ time, but you are still missing that one important document. First, you search your desk, root around in the drawers, but you just can’t seem to find it. Someone must have put it in the folder in the room next door. After you spend another couple of minutes frantically looking for it there, you realise that the document was probably put in a completely different folder. The clock is ticking, time is flying by, the meeting has already started, the document is still nowhere to be found.

Working in a Property Management Company, you and your colleagues have probably been in a similar situation – maybe even more than once. However, this is an issue that can be solved quickly and easily with the iDWELL software: The CRM platform serves as a digital storage space where you can find important documents about your tenants and a particular building – and all of this in just a few seconds and a couple of clicks. That way you as well as your tenants and landlords have access to documents 24/7 and on the go.

Involving contractors early on

Usually, Property Management Companies work with a wide range of contractors and other partners, such as plumbing and cleaning services, electricians and many more. The better the communication, the quicker an issue can be solved.

While arranging appointments is often still done by mail – a long and tedious process –, iDWELL can help you drastically reduce the time you spend dealing with messages from customers by digitising maintenance requests and getting contractors involved on the online platform.

That way employees will work faster and free of stress, and your tenants and owners will be noticeably more satisfied.

Simple communication with and between dwellers

Communicating with tenants and owners is not only highly important, but also very time-consuming – especially if this is still done by mail or on the phone (keywords here being availability and office hours). If, say, important information you need to solve an issue is missing, it usually takes a couple of days until your company finally has all the necessary details, photos etc. at hand.

If all the different communication channels that Property Management Companies and dwellers use are digitised by introducing an online platform, these complex and time consuming processes can be simplified and dealt with faster: Damage reports including additional information and pictures can be recorded and edited digitally. Problems will be solved more quickly, and your business will save valuable resources, which will result in happier residents.

Also the residents of a building will benefit from digital communication channels: Announcing and sending out invitations to parties, sharing news about the local area, chatting about this and that, swapping stuff or neighbourhood support (especially during Covid) – all of this is made possible with an online tool like iDWELL. And again, a Property Management Company benefits from this, too, since communication platforms don’t only strengthen a community and improve people’s quality of life, but they also prevent conflicts between residents.

Noticeboards in buildings

Distributing and putting up notices in every single building your business manages is extremely annoying and time-consuming – digitalisation will make this a thing of the past: With iDWELL’s modern Digital Newsboard directly in your buildings, Property Management Companies can communicate important information, such as appointments, with a single click.

Working as a team – Simple and remote

The Covid crisis has clearly shown that working online and on the go will be essential for companies in the future. Trying to find a way round the constant load of phone calls, WhatsApp messages and page-long emails, the iDWELL software doesn’t only offer your business a digital place to store documents, but also a chat, activity lists and checklists for your team, as well as due dates with automatic reminders.

To summarise: Property Management Companies deal with a broad range of demanding tasks and different topics. Digitising various tasks can reduce the heavy workload employees deal with on a daily basis. This will result in stronger market positioning and higher customer satisfaction among tenants and owners.

You would like to organise your work more efficiently and improve the service quality of your Property Management Company? Then reach out to us at contact@idwell.com for a short demo.